Records Management

At Records Management Ltd the security and confidentiality of your documents is our number one priority:

Physical Security & Personnel

• Staff is bound by confidentiality agreements to uphold the security of customers' information.
• CCTV monitors both the inside and outside of the building for personnel or vehicle activity - 24 hours a day, 365 days a year.
• Personnel restrictions apply at all times. Whilst we welcome existing or prospective customers to our facility, we insist that they are by appointment only. Only a limited number of staff has access to the document storage areas.

Facility

• The latest sophisticated Intruder detection system operates within our document storage facility.
• Smoke and heat detectors constantly monitor the document storage environment.
• Both the intruder alarm and fire alarm are linked to the emergency services.
• All entrances and emergency exit points throughout the building have alarm contacts.
• Out of hours security patrols ensure a visible security presence.
• The property is monitored regularly by nationally recognized pest control specialists.
• All documents are stored above ground level to prevent flood damage.

IT Security

• Access to our computer system is password protected at multiple levels.
• Passwords and role-based permissions ensure that only clients' staff that is authorized to do so can order documents by 'phone or email.
• We make regular backups of our databases which are stored off-site, at multiple locations.
• Advanced firewalls protect our system from outside attack.
• Our network is frequently scanned for vulnerabilities with multiple vulnerability management tools.